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About Us

ABOUT US

Nugget Scientific

We keep lab automation running. Our engineers service, repair, and program Hamilton STAR and STARlet systems and the Thermo KingFisher Flex, and we sell tested, refurbished systems with a 90-day guarantee.

Every repair and maintenance visit follows OEM procedures, and when we install a system or a new method, we train your team on it.

A Service Team Your Team Can Count On

Live numbers from our service desk, refreshed every hour.

Average response timeLive
30minTarget: under 2 hoursFirst reply to new service requests, last 30 days
Customer satisfactionLive
9.6/10Average post-visit survey score, last 30 days

Work with a team that picks up the phone.

Tell us what you’re running and what you need. We’re available Monday to Friday, 8am to 5pm CST.